MHN – Managed Health Network sends its women with substance use disorder (SUD) to New Directions for Women for their treatment.
What Is MHN?MHN is a behavioral health subsidiary of Health Net, Inc., and has been working with New Directions for Women for many years, with the common goal of treating women with substance use disorders and addiction. MHN is one of the most experienced and capable providers of managed behavioral health care in the United States with over 40 years of health care experience. They serve over 800 organizations which include Fortune 500 companies, government agencies, trust funds, and health plans.
What Does MHN Offer?MHN offers behavioral health plans on a stand-alone basis or combined with a Health Net medical plan. These allow the employees to have access to high-quality mental health and substance use disorder coverage. MHN’s behavioral health plans give employees access to a full range of behavioral and specialty healthcare from expert staff and providers they can trust. Our provider network offers you choice, quality care, and convenience. MHN works with more than 63,000 practitioners and 1,500 hospitals and care facilities.
What is an EAP?An EAP is an employee assistance program. Our EAP professionals have thorough behavioral and clinical knowledge. Our whole clinical staff is fully licensed. Each one has a minimum of three years of direct clinical experience beyond their graduate degrees. EAPs help people achieve better emotional and physical well-being
Behavioral Health CareServices and benefits can be tailored to the customer’s needs (within the Federal Parity guidelines). Behavioral healthcare programs might include:
- Sessions with a counselor, therapist, psychologist, or psychiatrist
- Treatment in a residential facility or hospital, including partial hospitalization and residential treatment programs
- Treatment and aftercare follow-up
- Crisis intervention that’s always available, 24 hours a day, 365 days a year
Care ManagementMHN works with providers to promote the best outcomes for their members. All MHN care managers are degreed and licensed counselors. Their care management program meets the accepted national standards. Through care management, they make sure that:
- Members get the appropriate care, in the appropriate setting.
- Members get the right follow-up treatment after leaving the hospital or treatment program.
- Treatment resources are managed to achieve high-quality and cost-effective care.
- Performance management and reporting standards are followed.
How Do MHN and New Directions for Women Work Together?EAP services are not medical or mental health treatment on their own. If problems are suspected during a consultation, MHN will offer a referral to appropriate medical or mental health services. If you are in the Costa Mesa area, it is likely to be New Directions for Women. There are five goals of EAPs:
AssessmentMHN provides network therapists with a standard way to make assessments. A full assessment needs one to three sessions. As part of the assessment, the therapist makes a plan to manage or solve the issue. The therapist will seek the member’s agreement on methods, goals, and plans.
Urgent CasesAll emergency calls are transferred at once to an onsite counselor for an immediate telephone assessment. In cases like this, a member of an MHN clinical service team follows up to make sure and verify that the individual received emergency care, either with a network counselor within 48 hours or immediately by emergency personnel. Onsite medical personnel provide coverage for emergency calls all day, every day.
Short-Term CounselingMost problems such as the phase of life, marital, family, and work-related issues are manageable through short-term counseling. The thinking at MHN is to help members solve their problems through short-term counseling whenever possible. It can be used to:
- Review a problem at work or with the family
- Discuss stressful life events such as losses and major changes
- Become aware of effective skills for parenting and managing adolescents
- Resolve relationship issues through couple or family counseling
- Develop communication skills
- Learn stress management skills
- Work through the grief process
Substance Use DisorderTherapists at MHN are knowledgeable in the diagnosis, intervention, and treatment (through referrals) of alcohol use disorder and SUDs. After an assessment, the counselor works with the individual to:
- Reduce denial
- Increase motivation
- Devise an appropriate recovery plan
- Get an evaluation for physical issues
- Encourage participation in Alcoholics Anonymous, Narcotics Anonymous, etc.
- Make referrals for detox, outpatient, day treatment, residential, or hospital treatment. This is done according to the woman’s needs, financial situation, and benefits.